6 min read
3-2-1 and immutable backups: how to check that your backups work
What the 3-2-1 rule is, what immutable backups add against ransomware and how to run a test restore to find out whether your backups actually work.
SRE, DevOps and systems for companies across Spain
IT systems up to date, secure and running.
Kubernetes, deployments and security for software companies. Servers, email and support for professional firms and SMEs.
- 10+ years in systems and SRE
- Servers and cloud
- Email and computers
- Backups with tested restores
- Security and access
Sound familiar?
What usually happens before people call us
You find out about an outage when someone complains
The server, the app or the email stops working and nobody knows until a customer or a colleague calls.
There are backups, but nobody has tried restoring them
They run every night, or so it seems. The day you need them, you will find out whether they work.
Updates keep getting put off
Servers, computers and apps on unsupported versions with pending patches, because there is no time or people are afraid to touch them.
Nobody knows who has access to what
Shared passwords, accounts belonging to people who have left and access that nobody reviews.
Only one person knows how it is set up
The access and the decisions are in their head. If they are away, nobody dares to touch anything.
In a free 20-minute call we look at where you are and where to start. No commitment.
Book a 20-minute call
How it works
From the call to the monthly fee
Four steps. Each one ends with something you keep in writing.
Paso 1: 20-minute call
You tell us what you have set up and what worries you. Free and with no commitment.
What you getWhether we are a good fit and where we would start, stated clearly
Paso 2: Written proposal
What is included, what is left out and how much it costs. For software companies, the usual starting point is the audit, from €1,500.
What you getScope and price in writing before starting
Paso 3: Getting up to date
We close the most urgent gaps: backups with a real restore, overdue patches, access reviewed and documentation.
What you getBackups restored, systems up to date and everything documented
Paso 4: Monthly fee
Updates, monitoring and tested backups every month. For professional firms and SMEs, also help for the people who use the computers.
What you getSystems up to date every month
Shall we talk for 20 minutes?
Book a 20-minute callNo strings attached
Your accounts, your data, your way out
We work inside what is yours. There is nothing of ours in the middle tying you down, and the day we finish you take everything with you.
- Cloud, email and licences in your name: each provider bills you directly.
- Everything documented: what there is, where it is and how to recover it.
- Named accounts with least-privilege permissions, which you can revoke whenever you like.
- No long tie-in: a monthly fee and short notice to hand everything over.
Ways of working
Choose your case
Indicative prices, excl. VAT. We agree the price once we have seen your case.
01
Software companies, from €500/month
Your platform in production: Kubernetes, databases, deployments and vulnerabilities, monitored and up to date.
02
Professional firms and SMEs, from €120/month + €30/seat
Your office: computers, email, backups and remote access, and help for the people who use them. Example: 5 seats, €270/month; 10 seats, €420/month.
Or the app you use (Nextcloud, WordPress, Odoo), managed on your own server.
Need someone inside your team during a project or while you hire?SRE by the day, from €450/day
What we manage
What your platform usually runs on
As well as Linux, containers and your provider's cloud, we look after these components. Each one has its own page.
- PaaS and containers
- Observability and security
- Using another platform component? Ask us.
- See all appsContact
Who's behind it
Víctor Piles Temporal, with more than 10 years in systems and SRE, also as CTO and engineering director. The person who helps you is the one who does the work and maintains it afterwards.
Meet the person who will do the workFrequently asked questions
What people usually ask us
If your question is not here, we can cover it in the 20-minute call.
Book a 20-minute callHow much does it cost?
Software companies, from €500/month. Professional firms and SMEs, from €120/month plus €30/seat. These are indicative prices, excl. VAT; we agree the price once we have seen your case.
How do you access our systems?
With a named account and your permission, and every change is logged. We can help you in Spanish, Catalan or English.
Is there a minimum term?
There is no long tie-in: a monthly fee and short notice. When we finish, we hand everything over documented, close our access and confirm it to you in writing.
Who do we call if something fails?
The person who knows your systems: whoever helps you is the one who does the work. The channel and response times are agreed in writing before we start.
Where is our data?
In what is yours: your cloud account, your servers or your Microsoft 365 or Google Workspace, in your name. We do not host your data; we work with access you can revoke whenever you like.
Do you sign a data processing agreement (GDPR)?
Yes. If we are going to have access to systems with personal data, before we start we sign the data processing agreement under Article 28 of the GDPR, with the security measures and what happens to the data when we finish.
From the blog
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What server maintenance should include
Planned patching, backups with test restores, alerts, access, renewals and reporting: how to tell whether your server is being properly looked after.
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When to hire a freelance DevOps or SRE (and when not to)
Signs your team needs a freelance DevOps or SRE, which tasks to outsource, when it isn't worth it and how to avoid depending on one person.
Tell us about your case
In a free 20-minute call we look at where you are and where to start. No commitment.